Get in touch with our team for dedicated server solutions, technical support, or any questions about our services.
Send a MessageWe're here to help you with any questions about our services
Our technical support team is available 24/7 to assist with any server issues or questions.
+1 (909) 555-7890
support@venturecloud.net
24/7 Availability
Contact our sales team to discuss your requirements and get a custom quote.
+1 (909) 555-7891
sales@venturecloud.net
Mon-Fri, 9AM-6PM PST
Visit our headquarters or reach out to our administrative team.
7459 Cambridge Pl
Chino, CA 91710
United States
7459 Cambridge Pl, Chino, CA 91710
Located in the Greater Los Angeles Area
Quick answers to common questions about our services
Our technical support team typically responds within 15 minutes for critical issues and within 2 hours for non-critical inquiries. We offer 24/7 support for all dedicated server customers.
Yes, we offer fully customizable server configurations to meet your specific requirements. Contact our sales team with your specifications, and we'll provide a custom quote within 24 hours.
We guarantee 99.9% uptime for all our dedicated servers. If we fall below this threshold, you'll receive service credits according to our SLA terms. Full details are available in our service agreement.
Yes, we offer fully managed services for an additional fee. This includes OS updates, security patches, monitoring, and proactive maintenance. Our Enterprise plan includes basic management, and we can customize a management package for your specific needs.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For enterprise customers, we also offer invoicing with net-30 payment terms.